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Severity
Medium
Analysis Summary
Zoho ManageEngine ServiceDesk Plus is vulnerable to cross-site scripting, caused by improper validation of user-supplied input. A remote authenticated attacker could exploit this vulnerability using a specially-crafted URL to execute script in a victim’s Web browser within the security context of the hosting Web site, once the URL is clicked. An attacker could use this vulnerability to steal the victim’s cookie-based authentication credentials.
Impact
Cross-Site Scripting
Affected Vendors
Zoho
Affected Products
- Zoho ManageEngine ServiceDesk Plus 10.5
- Zoho ManageEngine ServiceDesk Plus 10.4
- Zoho ManageEngine ServiceDesk Plus 10.3
- Zoho ManageEngine ServiceDesk Plus 10.2
- Zoho ManageEngine ServiceDesk Plus 10.1
Remediation
Upgrade to the latest version of Zoho ManageEngine ServiceDesk Plus (11.1.4 or later).