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    ManageEngine ServiceDesk Plus User Enumeration Vulnerability

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    Rewterz penetration testing services help organizations determine if a cyber attacker can gain access to their critical assets while giving them detailed insights of the overall business impact of a cyber attack.

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    March 17, 2023
    March 17, 2023
    Rewterz Threat Alert – Chaos Ransomware – Active IOCs
    Severity High Analysis Summary Chaos is a customizable ransomware builder that emerged on June 9 2021 (in underground forums) by falsely marketing itself as the .NET […]
    March 17, 2023
    March 17, 2023
    Rewterz Threat Advisory – Multiple Adobe ColdFusion Vulnerabilities
    Severity High Analysis Summary CVE-2023-26361 CVSS:4.9 Adobe ColdFusion could allow a remote authenticated attacker to traverse directories on the system. An attacker could send a specially […]
    March 17, 2023
    March 17, 2023
    Rewterz Threat Alert – Ursnif Banking Trojan aka Gozi – Active IOCs
    Severity Medium Analysis Summary Ursnif banking trojan also known as Gozi and Dreambot has been around for more than 10 years. It gained popularity in 2015 […]

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    16
    pdf-file (1)
    Annual Threat Intelligence Report 2022
    • Threat Advisories
    • Monthly Threat Insights
    • Threat Intelligence Reports
  • Why Rewterz?

    About Us

    Before Rewterz got its start, the market was in dire need of a specialized and dedicated information security company. It was nearly impossible for businesses to find a trustworthy provider that could truly cover all of their bases. We wanted to meet this need, giving companies across the globe a chance to get ahead while knowing that their data is in good hands.

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    Our leadership team brings together years of knowledge and experience in cybersecurity to drive our company's mission and vision. Our team is passionate about delivering high-quality products and services, leading by example and assisting our clients in securing their organization’s environment.
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logo_SVG-01
  • Platform
    xdrLogo
    center_new
    Read More about XDR

    Platform

    • Rewterz XDR
    • Rewterz Defense
    • Rewterz Threat Intelligence
    ManageEngine ServiceDesk Plus User Enumeration Vulnerability

    Managed Security Services

    • Managed Security Monitoring
    • Remote SOC
    • Onsite SOC
    • Hybrid SOC

    Managed Penetration Testing

    Rewterz penetration testing services help organizations determine if a cyber attacker can gain access to their critical assets while giving them detailed insights of the overall business impact of a cyber attack.

  • Services

    Assess

    • Compromise Assessment
    • APT Assessment
    • Penetration Testing
    • Architecture Design & Review
    • Red Team Assessment
    • Purple Team Assessment
    • Social Engineering
    • Source Code Review

    Transform

    • SOC Consultancy
    • SOC Maturity Assessment
    • SOC Model Evaluation
    • SOC Gap Analysis
    • SIEM Gap Analysis
    • SIEM Optimization
    • SOC Content Pack

    Train

    • Simulated Cyber Attack Exercise
    • Tabletop Exercise
    • Security Awareness and Training

    Respond

    • Incident Analysis
    • Incident Response
  • Solutions
  • Resources

    Resources

    • Blog
    • Press Releases
    March 17, 2023
    March 17, 2023
    Rewterz Threat Alert – Chaos Ransomware – Active IOCs
    Severity High Analysis Summary Chaos is a customizable ransomware builder that emerged on June 9 2021 (in underground forums) by falsely marketing itself as the .NET […]
    March 17, 2023
    March 17, 2023
    Rewterz Threat Advisory – Multiple Adobe ColdFusion Vulnerabilities
    Severity High Analysis Summary CVE-2023-26361 CVSS:4.9 Adobe ColdFusion could allow a remote authenticated attacker to traverse directories on the system. An attacker could send a specially […]
    March 17, 2023
    March 17, 2023
    Rewterz Threat Alert – Ursnif Banking Trojan aka Gozi – Active IOCs
    Severity Medium Analysis Summary Ursnif banking trojan also known as Gozi and Dreambot has been around for more than 10 years. It gained popularity in 2015 […]

    Threat Insights

    16
    pdf-file (1)
    Annual Threat Intelligence Report 2022
    • Threat Advisories
    • Monthly Threat Insights
    • Threat Intelligence Reports
  • Why Rewterz?

    About Us

    Before Rewterz got its start, the market was in dire need of a specialized and dedicated information security company. It was nearly impossible for businesses to find a trustworthy provider that could truly cover all of their bases. We wanted to meet this need, giving companies across the globe a chance to get ahead while knowing that their data is in good hands.

    Read More

    play_btn_Smallplay_btn_hover_Small
    leadership

    Our Leadership

    Our leadership team brings together years of knowledge and experience in cybersecurity to drive our company's mission and vision. Our team is passionate about delivering high-quality products and services, leading by example and assisting our clients in securing their organization’s environment.
    help

    CSR

    At Rewterz, we believe that businesses have a responsibility to impact positively and contribute to the well-being of our communities as well as the planet. That's why we are committed to operating in a socially responsible and sustainable way.

    Connect with Us

    • Contact
    • Careers
Get in Touch
Rewterz
ManageEngine ServiceDesk SQL Injection Vulnerability
January 23, 2015
Rewterz
ManageEngine ServiceDesk Plus User Privileges Management Vulnerability
January 23, 2015

ManageEngine ServiceDesk Plus User Enumeration Vulnerability

January 23, 2015

[REWTERZ-20140102] – Rewterz – Security Advisory

Title: ManageEngine ServiceDesk Plus User Enumeration Vulnerability
Product: ServiceDesk Plus (http://www.manageengine.com/)
Affected Version: 9.0 (Other versions could also be affected)
Fixed Version: 9.0 Build 9031
Vulnerability Impact: Low
Advisory ID: REWTERZ-20140102
Published Date: 22-Jan-2015
Researcher: Muhammad Ahmed Siddiqui
Email: ahmed [at] rewterz.com
URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-plus-user-enumeration-vulnerability

 

Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

 

Vulnerability Information

Class: User Name Enumeration
Impact: An unauthenticated and authenticated user can enumerate users
Remotely Exploitable: Yes
Authentication Required: Yes
User interaction required: Yes
CVE Name: N/A

 

Vulnerability Description

An unauthenticated and authenticated user can enumerate all the users and domains on the system by sending a simple request to URL.

Proof-of-Concept Authenticated User

An attacker can use the following URL to enumerate users and domains by accessing the following URL:

http:// 127.0.0.1:8080/servlet/AJaxServlet?action=checkUser&search=guest

Response if User is valid:

{ USER_PRESENT: ‘true’, IN_SITE: ‘true’ }

Response if User is invalid:

{ USER_PRESENT: ‘false’, ADD_REQUESTER: ‘false’ }

 

Proof-of-Concept Unauthenticated User

An attacker can use the following URL to enumerate users and domains by accessing the following URL:

http://127.0.0.1:8080/domainServlet/AJaxDomainServlet?action=searchLocalAuthDomain&search=100101

If the user in the Search Parameter is found the response will contain the domain name in which that particular user exists.

 

Timeline

23-Dec-2014 – Notification to Vendor
24-Dec-2014 – Response from Vendor
30-Dec-2014 – Vulnerability fixed by Vendor

Platform

  • Rewterz XDR
  • Rewterz Defense
  • Rewterz Threat Intelligence

Managed Security Services

  • Managed Security Monitoring
  • Remote SOC
  • Onsite SOC
  • Hybrid SOC

Assess

  • Compromise Assessment
  • APT Assessment
  • Penetration Testing
  • Architecture Design & Review
  • Red Team Assessment
  • Purple Team Assessment
  • Social Engineering
  • Source Code Review

Transform

  • SOC Consultancy
  • SOC Maturity Assessment
  • SOC Model Evaluation
  • SOC Gap Analysis
  • SIEM Gap Analysis
  • SIEM Optimization
  • SOC Content Pack

Train

  • Simulated Cyber Attack Exercise
  • Tabletop Exercise
  • Security Awareness and Training

Respond

  • Incident Analysis
  • Incident Response

Threat Insights

  • Threat Advisories
  • Monthly Threat Insights
  • Threat Intelligence Reports

Resources

  • Blog
  • Press Releases

Connect With Us

  • Contact
  • Careers
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